Katsah Vendor Policy

Effective Date: Policy Implication will be effective from the date of application acceptance.

1. Introduction

Welcome to Katsah, an online store based in Pakistan. We are committed to providing our customers with a wide range of high-quality products, and we rely on dedicated vendors like you to help us achieve this goal. This Vendor Policy outlines the terms and conditions that govern the relationship between Katsah and our vendors.

2. Vendor Eligibility

To become a vendor on Katsah, you must meet the following eligibility criteria:

2.1. Legal Entity: You must be a legally registered business entity in Pakistan.

2.2. Quality Standards: Your products must meet our quality standards and adhere to all applicable laws and regulations.

2.3. Product Authenticity: You must guarantee the authenticity and originality of the products you offer.

2.4. Payment Methods: You must have a valid bank account to receive payments from Katsah.

3. Vendor Registration

To register as a vendor on Katsah, follow these steps:

3.1. Application: Complete the vendor application form on our website or the form link that we will provide.

3.2. Review: Our team will review your application and assess your eligibility.

3.3. Approval: If your application is approved, you will receive an acceptance notification.

4. Vendor Obligations

As a vendor on Katsah, you are required to:

4.1. Product Listings: Create accurate and detailed product listings, including high-quality images and descriptions.

4.2. Pricing: Set competitive and fair prices for your products.

4.3. Inventory Management: Keep your inventory updated to avoid overselling.

4.4. Shipping: Ship orders promptly and provide tracking information to customers.

4.5. Customer Service: Respond to customer inquiries and resolve issues in a timely manner.

4.6. Returns and Refunds: Comply with our return and refund policy.

4.7. Compliance: Adhere to all applicable laws and regulations, including tax compliance.

5. Product Restrictions

We do not allow the sale of certain products on Katsah, including:

5.1. Illegal or Prohibited Items: Any products that are illegal or prohibited by law.

5.2. Counterfeit Products: Products that infringe on intellectual property rights.

5.3. Hazardous Materials: Products that are hazardous to health or safety.

5.4. Explicit Content: Products containing explicit or offensive content.

6. Payments

6.1. Payment Schedule: Payments for completed orders will be processed on a bi-weekly basis.

6.2. Fees: Vendor fees and commissions will be deducted from your payments in accordance with our fee schedule.

7. Dispute Resolution

If disputes arise between you and Katsah or between you and customers, we encourage you to resolve them amicably. In cases where a resolution cannot be reached, Katsah reserves the right to make a final decision.

8. Termination

Katsah reserves the right to terminate the vendor relationship at any time if a vendor violates this policy or engages in fraudulent or unethical behaviour.

9. Updates to Vendor Policy

Katsah may update this Vendor Policy from time to time. Vendors will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

10. Contact Information

If you have any questions or concerns about this Vendor Policy, please contact our Vendor Support team at

Name: Hassan Khalil

Contact: 03227892189

Name: Katsah

Contact: 03424298882

By becoming a vendor on Katsah, you agree to abide by this Vendor Policy. Thank you for choosing to partner with us. We look forward to a successful and mutually beneficial collaboration.